Return requests must be submitted within the return period(s) listed below:
- Original Artwork: seven (7) calendar days from the date of delivery.
Return requests received outside the stated return period(s) will not be accepted.
Return shipments must be arranged through Awanadu LLC and shipped in their original packaging (including all accompanying certificates received with the order)
- Customers are responsible for return shipping costs unless otherwise stated.
- Refunds will be processed back to the original form of payment once Awanadu LLC receives the artwork.
- All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD.
- Special Collection, Limited Edition, framed/matted Open Edition artwork, and eGift Cards are FINAL SALE and not eligible for returns.
- Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase.